To return your printer status from printer offline to printer online, follow these simple steps. This is a typical scenario. You check the printer menu and notice a warning that says ” HP Photosmart 5520 Printer Offline.” You can easily and quickly get your printer back online with a few easy checks and processes. When printing, this can happen. The printer seems to be offline to the device or computer, but it is turned on and ready to print.
Causes for HP Photo smart Printer Offline issue
- Jammed paper may be causing the issue.
- The HP printer might have been set to offline mode automatically.
- Your printer driver might not be up to date.
- It’s likely that your printer hasn’t been selected as the default.
How can I make my printer “online”, manually?
- From the context menu, right-click the printer in question and select “See what’s printed.”
- Choose “Printer” from the menu bar at the top of the window that appears.
- Select “Use Printer Online” from the menu below and confirm .
Check the cables
- Double-check that the USB cable is securely inserted on both ends.
- Ensure the Ethernet cable is firmly inserted if the printer is networked.
- Check your internet connection or make sure the printer is connected to your network if it’s a wireless printer.
- If you’re using a cable, try plugging the printer’s end into several ports or sockets on your device.
- To be sure the problem isn’t with the cable alone, try using a different cable.
- If you’re on a network or using a wireless device, a simple test is to connect a cable to your computer/device to ensure that your printer is operational.
- As a result, the problem may be with your network connection.
Check and Update the printer driver
- The problem could be due to a jammed piece in your printer’s roller.
- Issues with the connections or connectors could be causing the offline condition.
- Check maybe your HP printer was turned off, automatically.
- The firmware may be out of date.
- It’s possible that your HP printer’s drivers haven’t been updated.
Issues with ink cartridges and paper jams should be investigated
- Turn on your HP printer and double-check that it’s plugged incorrectly.
- For better connectivity, look for any loose cables and reconnect them appropriately.
- Now double-check that the printer’s tray is stocked with the correct number of papers.
- If necessary, add more sheets. Examine the printer for any paper jams.
- If there is a paper jammed, clear it.
- Check the ink cartridge levels by opening the printer.
- Alternatively, look for low ink warnings in your printer’s software.
- To reject low ink alerts and get your printer back online, press ‘OK.’
- Also, check sure the computer attempting to connect to your HP printer is connected to the same network as the printer.
All print jobs should be cancelled. Returning the Printer to Service
- From the “see what’s printed” menu option, right-click and select “Cancel.”.
- All print jobs will be cancelled.
- Select “Use Printer Online” once again after eliminating the print jobs.
One Intelligent Way to Bring the Printer Back Online After It’s Been Offline
- Go to “settings” and then “Printers” to connect your printer to the internet.
- Click “Use Printer Online” from the drop-down options when right-clicking the Printer option.
- Look to see whether there are any print tasks.
- Select the printer you want to use by double-clicking it.
- Select the option “Printer Menu” and select the option saying then “Cancel all papers” from the menu.
- It’s possible that any print jobs or print jams generated the error and forced the printer to shut down.
- In this case, try printing again to bring the printer back online.
- To make sure there are no problems, print a page as a test.
- Find the printer and change the setting to “Printer Off,” then turn it back on.
- Check the network as well as the wireless connections once more.
- Make sure that all of the connections are in good functioning order.
- Your computer or device should be restarted.
- If it does not work, you will need to reinstall the drivers.